We built this for City National Bank
This isn't a slide deck. It's a working AI agent that handles account and transaction questions, lost or stolen cards, and charge disputes for City National Bank clients -- answering with the discreet, white-glove service your clients expect. Try it.
Try the Chat Agent
Ask about your checking and savings balances, recent transactions, a lost or stolen card, or disputing a charge you don't recognize.
In production, the widget's appearance and behavior are fully customizable to match the City National Bank brand.
What Lorikeet Can Deliver for City National Bank
Built around real private-banking scenarios -- account and transaction lookups, lost or stolen card support, and dispute handling for high-net-worth and business clients.
Natural Conversations
Clients ask in their own words. Lorikeet understands context, handles follow-ups, and resolves issues -- not just FAQ lookups.
Takes Real Action
Beyond answers: it locks a lost card and orders a replacement, or files a charge dispute with provisional credit and a case number -- the kind of work that usually needs a banker.
Banking Compliance Built-In
Built for regulated finance. Guardrails keep responses on-brand and discreet, and it never asks for full card numbers, PINs, or Social Security numbers in chat.
24/7 Availability
Clients don't wait for business hours. Lorikeet handles balance checks, card issues, and disputes around the clock.
Ready for Your Systems
In production, connects directly to your core banking, card, and dispute systems. This demo shows the experience -- yours will have real integrations.
Deploy in Days
This entire demo -- support scenarios, knowledge base, and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for City National Bank. Real logic for real banking scenarios.
Mapped Your Scenarios
Account and transaction lookups, lost or stolen cards, and charge disputes -- each handled with dedicated support logic.
Added Your Knowledge
Balances and activity, card locking and replacement timelines, and the dispute and provisional-credit process -- all instantly searchable when clients ask.
Set the Safety Controls
No requests for full card numbers, PINs, or SSNs in chat. Every response stays on-brand, discreet, and within policy.
Went Live
Chat is working right now. Ready to connect to your actual client data, core banking, and card systems.
Ready to Add the World's Best CX AI?
Connected to your actual client data. Handling your real support volume across private and commercial banking. This sandbox is just the start.
Finish Setting Up Your Sandbox